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box office


218-223 Piccadilly, St. James’s, London W1J 9HR


The box office is open from 12pm Tuesdays – Sundays for in-person bookings.


The Criterion Theatre is on the south-east side of Piccadilly Circus. The entrance faces the Shaftesbury Memorial Fountain (Eros) statue.

Piccadilly Circus tube station brings you to the front of the theatre.

Closest Tube Stations: Piccadilly Circus, Leicester Square, Green Park

Nearby buses: 6, 9, 12, 88, 94, 453.


The production runs from WED 3 May – SUN 3 September 2023

Evening: Tues to Sat 7.30pm

Matinee: Thurs & Sat 2.30pm and Sun 3.00pm

Running Time: 2 hours and 15 minutes (including one interval)

Content Warning: This performance uses prop guns and contains loud noises, haze and at points flashes of light. Recommended for ages 10+.

Tickets from £15.00

Rush Tickets: For every performance, a limited number of £25 rush tickets will be available from 10AM the morning of the shows. Download the TodayTix app to unlock rush.

Groups & Education Rates:

Groups rates available for 8+ Groups at £42.50 across all Tue-Thu Performances.

Education rates available for £25/£35 on all Tue-Thu performances from May-Jun and Wednesday matinees Jul-Aug.

Criterion Theatre staff are available to assist you with your booking. If you cannot find the information you require here or require further assistance for planning your visit, please contact the Criterion Theatre box office team on 0207 839 8811 or via email [email protected].

For more information please visit the Criterion website.

For in person bookings, Criterion Theatre have step free access to our foyer box office with a low level counter and hearing loop system.

British Sign Language: Sat 20 May 2.30pm

A BSL Interpreter from TheatreSign will stand on a raised platform next to the Stage. The optimum seats to view the BSL Interpreter will be in the stalls auditorium right.

Captioned: Wed 19 July 7.30pm

Captions are similar to television subtitles and give people who are deaf, deafened or hard of hearing access to live performance.

Relaxed: Sun 6 August 3.00pm

A relaxed performance is adapted to create a supportive atmosphere which includes embracing audience noise and movement. There will also be designated break out areas so audience attendees can come and go from the auditorium as needed.

Audio Described: Sat 19 August 2.30pm

Audio description conveys in vivid language (fitted between the dialogue) the visual elements of a performance that a blind or visually impaired person might otherwise miss. It is listened to through a discreet stethoset receiver so the performance can be enjoyed with sighted friends and family.

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